AI automation and Microsoft business systems built around how your company actually operates.

AI AUTOMATION + MICROSOFT BUSINESS SYSTEMS

Build the systems—and AI workers—that run your business.

Greylink helps growing organizations eliminate manual work, connect disconnected systems, and get more value from Microsoft technology. We design, implement and manage AI automation, Copilot and agents, Power Platform applications, Business Central, integrations and the technology environment around them.

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100%

Reduce manual work

Connect business data

Improve operational visibility

Scale without adding unnecessary complexity

Business Operations Hub

A Business Operations Hub is a Microsoft-based workflow layer that gives requests, approvals, handoffs and exceptions one visible place to be owned and managed—without replacing every core system.

Clear ownership across handoffs

Give every request, task and exception a visible owner and next step.

Connected data where teams work

Bring Microsoft and third-party information into the workflow without unnecessary re-entry.

A foundation that improves over time

Operate, measure and refine the system as priorities and processes evolve.

Choose the right first move

Prioritize a focused use case, define the guardrails and launch with an owner and a measure.

Discuss the First Step

WAYS TO START

Start with a defined business problem and a clear engagement

You do not need to begin with a company-wide program. Greylink can start with one process, one department or one operational priority.

AI Digital Worker Pilot

Identify repetitive work, evaluate process readiness and select the first high-value AI automation opportunities.

Explore AI Assessment

Copilot Launch Program

Prepare the Microsoft environment, deploy Copilot responsibly and help selected employees incorporate it into real work.

Plan Copilot Launch

Power App Launch

Redesign and automate one defined workflow using Power Platform, AI, Microsoft 365 and connected business systems.

Map an Automation Sprint

Microsoft Platforms Roadmap

Create a practical plan for applications, integrations, data, Microsoft platforms and managed technology.

Build a Systems Roadmap

REPRESENTATIVE WORK

Technology applied to real operational problems

Planned and executed the move of email, files, identities, collaboration and signature services from Google Workspace into one governed Microsoft 365 environment across several operating companies.

Multi-company Microsoft 365 migration

Designed an AI-worker process to compare purchasing and invoice records across MarketMan, an import utility and Sage 300, with validation checkpoints and exception reporting.

AI-assisted accounting workflow

Designed a secure workflow connecting CargoWise invoice data, middleware, a customer-facing payment portal and payment confirmation processing.

Freight invoice and payment integration

How we work

Practical systems with a clear operating purpose.

Greylink connects business outcomes, process decisions and Microsoft technology so each engagement has a practical purpose, clear ownership and a system the client can operate.

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Serving organizations across Canada